VACATION CARE

ENROLMENTS FOR JANUARY 2026 PROGRAM IS NOW OPEN.

Deadline for booking is on Wednesday 24 Dec 2025.

Dear Parents and Carers,

Thank you for your support of Kooloora Vacation Care.

Kooloora Vacation Care operates during each of the school holiday breaks. It is a child centred, vibrant program that includes fun in-centre days, incursions and excursions. The program is run by experienced staff and qualified school teachers and is supported by Randwick City Council.

Please have a read of the following guidelines for enrolling your child in Kooloora Vacation Care, If you have any queries or questions please send an email to koolooravacation@outlook.com

Age for enrolments: We are a community based service catering to 5 – 14 year olds. Your child needs to be 5 years of age and have attended at least one term of school to be eligible for enrolment into the Kooloora Vacation Care program. Therefore, 5 year olds who have not started school yet are unable to attend our program until the April school holidays.


Medical concerns: At Kooloora Vacation Care your childs’ safety is our number one priority, therefore children diagnosed with a medical condition / allergy / anaphylaxis / asthma are unable to attend unless a current action plan from their doctor has been completed and uploaded onto the Smart Central system. On your childs’ first day of enrolment staff will require the parent / carer to collaboratively complete a Risk Minimisation and Communication Plan with a staff member to ensure the safety of your child. If medication is required such as; asthma puffers, antihistamines, these need to be labelled and given to staff on the first day of enrolment and the parent / carer will be required to complete a medication administration form. These are all legal requirements so please be aware that staff may need to deny your child access to the program for the day if the aforementioned is not adhered to.

Our full set of Policies and Procedures can be found here

Click here to access the Children (Education and Care Services) National Law (NSW) No 104a of 2010

Rates:

In-centre – $60/ day/child before Child care Subsidy

Incursion – $65/day/child before Child care Subsidy

Excursions -$70/day/child before Child Care Subsidy


Operating times: 8am – 5pm Monday to Friday during school holidays. Please arrive by 9:00 am on excursion days and by 10:00 am on in-centre days. Doors are locked from 10:00 am for in-centre and incursion days to avoid disruption of the program. Children arriving late will not be allowed to join the program and full fees will apply.

Late pick up: A minimum charge of $20 is applied for the first 5 minutes after 5:00 PM, followed by $2.00 per minute until your child is collected.

Program Schedule: Each program schedule is designed by the vacation care children with their interests and suggestions in mind and can be found online approximately half way through each school term. Please note that spaces for excursions and incursions are limited so book your requests early to avoid missing out.

During the program: During the program, staff send an email through Smart Central before the start of each day to give you reminders for the day. If you have any queries during the program please do not ring the Kooloora Community Centre landline as it is not manned. Please refer to the email through Smart Central which will inform you of the Responsible
Person for the day and call the Kooloora Mobile Number: 0423 385 308

Cancellations and Changes: Cancellations should be done 72 business hours to avoid cancellation fee. Cancellations made within this period will be subject to the full fee.

To make changes, please email koolooravacation@outlook.com. Changes and cancellations cannot be processed through Smart Central

To make changes, please email koolooravacation@outlook.com. Changes and cancellations cannot be processed through Smart Central.

Additional Bookings

PLEASE NOTE – All additional bookings must be requested via Smart Central.

  1. Login to your account > click BOOKINGS next to the name of your child
  2. select VACATION PROGRAM > select days > click Submit.


Statements and Payments:

For the January 2026 program,

1st week statement to be sent on Tuesday, 13 January / Direct Debit on Wednesday, 14 January.

2nd week statement to be sent on Tuesday, 20 January / Direct Debit on Wednesday, 21 January

3rd week statement to be sent on Tuesday, 27 January / Direct Debit on Wednesday, 28 January

Please ensure you have sufficient funds on your card to cover your balance. A fee of $9.95 will be charged by the third-party provider for any failed payments.


Click below to view January 2026 VACATION CARE PROGRAM

EXISTING FAMILIES:

  1. Login to your Smart Central account
  2. On the HOME page, click “BOOKINGS” beside the name of your child.
  3. Click NEW VACATIONAL PROGRAM, click the days you want to book. click Save & Continue
  4. Update any details and click Save & Continue until the end. click SUBMIT
  5. Repeat the procedure if you have multiple children enrolled.

NEW FAMILIES:

For new families and first-time enrollees, please note that children may not be able to join an excursion on their very first day with us. This is because, as part of our policy, we need to observe and support children in the centre environment first. Doing so helps us get to know their needs, behaviours, and comfort levels in a smaller, more familiar setting before taking them out on an excursion.

This approach ensures that we can provide the right support for your child and helps keep all children safe and happy during our outings.

To enrol, please click on the link https://www.smartcentral.net/v2/session/login  and create a new account. Search for Kooloora Community Centre as the provider and continue the application from there. Please note days that are grayed out means fully booked. Send an email to koolooravacation@outlook.com so we can put you on waitlist.

For questions, please email koolooravacation@outlook.com